Privacy Policy

OpShops(“we” or “us”) are a social enterprise based at Botchergate Opshop, 157-159 Botchergate, Carlisle CA1 1SN. This statement describes how we use any personal information we collect about you when you use this website. Our privacy policy covers us and our website.

Our main activities are:

  • Sales second-hand clothes, shoes, accessories, books, CDs, DVDs, toys, bric-a-brac and furniture
  • Support to individuals and communities
  • An accessible ‘non-churchy’ Christian presence on the high street

How we will use information about you

You can access and browse our website without disclosing personal information. However, in order to provide the services offered by our website, we need to hold certain personal information. The only personal information that we collect and store about you is the information that you choose to provide to us (for example, your name, address, telephone number and email address). Except to the extent that we are required or permitted by law, any personal information which we collect will be used solely for the purpose of providing the services offered on our website, and we will not hold it for any longer than is necessary for this purpose.

It is our policy to take all necessary steps to ensure that personal information we hold is processed fairly and lawfully, and to ensure that all relevant statutory requirements are complied with, including the eight data protection principles contained in the Data Protection Act 1998 (“the Act”). We will take all necessary steps to implement this policy and to monitor our internal procedures periodically to ensure compliance. We will monitor on an ongoing basis compliance with the provisions of the Act by third party processors of personal information held by us. All our employees and data processors who have access to personal information are obliged to respect the confidentiality of your personal information.

We do not knowingly collect personal information from children.

Please note that if you put personal information on publicly available parts of our website, this will be accessible to persons in countries outside the European Economic Area (EEA), which may not have data protection laws as comprehensive as those that exist in the EEA.


Cookies are small text files which ask permission to be placed on your computer by websites you visit. Your web browser may allow you to erase the cookies, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or the website below for guidance. However, in some instances unless the cookies are accepted, parts of our website will not function, fully or at all. If you do allow cookies to be used, when you view our website, we will store some cookie files, which will enable us to measure the use of the pages and features on our website and allow you to use some of its functions. The cookie is used to store the IP address of your machine and will not contain any data personal to you. We do not make any attempt to find out, by means of the cookies, the identities of those visiting our website. For further information visit

The following cookies are stored on your computer:

Cookie Name Purpose
Essential site cookie (for online enquiry forms) ICFUSERSESSION This cookie is essential for the online enquiry forms to operate fully and is set upon your arrival to our site. This cookie is deleted when you close your browser.
Essential site cookie (for user authentication) ICFUSERAUTH This cookie is essential for use of our site and is set upon your arrival. This cookie is deleted when you close your browser.
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.

For more information about Google Analytics visit Google Analytics website, and to opt out of being tracked by Google Analytics across all websites visit


We disclose personal information about visitors to our website to other companies for the following purposes:

  • market research
  • business analysis

We will not disclose your personal information without offering you the choice to opt out of such disclosure.

We may from time to time use your personal information to send you information by telephone, e-mail, SMS and post about our group, our special offers and other information that you may find useful. If you do not wish to receive this information please contact us using one of the following free methods:

Access to your information and correction

You can find out what personal information we hold about you by writing to: Jon Greenwood, Botchergate Opshop, 157-159 Botchergate, Carlisle CA1 1SN. Should we be prevented from disclosing your personal information we will give reasons for any such refusal.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by writing to us at the above address. We may request that you provide further information and identification to enable us to comply with this request.

Other websites

Our website may contain links to other internet sites that are not owned by us. We are not responsible for the content of such sites or for the privacy policy of such sites or for personal information which such sites may collect or place on your computer. When you link to other websites, you should read their privacy policies.

This site is intended for residents of the United Kingdom only. © Op Shops 2019. All Rights Reserved.
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